Shipping policy
Shipping Policy
Processing Time: All orders are processed within 2–5 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times: Shipping times vary depending on your location and the supplier fulfilling your order. Estimated delivery times are:
- United States: 10-30 business days
Please note these are estimates and are not guaranteed. Delays may occur due to customs, carrier issues, or high order volumes.
Shipping Costs: Shipping costs are calculated at checkout based on your order and delivery location.
Order Tracking: Once your order ships, you'll receive a tracking number by email. Please allow 3–5 business days for tracking information to update after you receive your shipping confirmation.
Lost or Delayed Packages: If your package appears lost or significantly delayed, please contact us at mscraft4905@gmail.com and we will work with the supplier to resolve the issue as quickly as possible.
Questions: If you have any questions about your shipment, please contact us at mscraft4905@gmail.com.
Important Notice: International Shipping for Industrial Machines
Industrial sewing, quilting, and embroidery machines require a custom freight quote for international delivery and cannot be shipped under our standard international shipping rates. If you are located outside the United States and wish to purchase an industrial machine, please contact us directly at mscraft4905@qualityquiltsplus.com before placing your order so we can arrange proper freight logistics and provide an accurate shipping quote.
We appreciate your understanding and look forward to helping you find the right machine for your needs.